Bag Allowance

Every passenger can bring one small under seat cabin bag per person on board for free.

The cabin bag needs to be a maximum size of 45 x 36 x 20 cm (including any handles and wheels) and must be kept under the seat in front of you. That should be enough to bring all the essentials for your journey or for a short trip. Your bag can weigh up to 15kg, but we do ask that you’re able to lift and carry it yourself.

If you’d also like to bring a large cabin bag on board (max. 56 x 45 x 25 cm, including any handles and wheels), you have the option to book a large cabin bag for your flight.

If you’re an JetConnect Gold member, you can also bring a large cabin bag on board (in addition to your small cabin bag) as part of your membership or fare benefits. See below for full details.

Please note that the maximum number of cabin bags available per person is two; one small cabin bag for all customers and one large cabin bag for customers if it’s included with their fare or membership benefits or where they have paid to add one to their booking.

Please note – paying for all your bag allowance online is cheaper and will help you avoid paying bag fees at the airport.

Baggage help

  • Cabin bags FAQ
  • Cabin bags and hold luggage
  • Sports equipment
  • Musical instruments
  • Restricted and unusual items
  • damaged or delayed bag

Cabin bags explained

This video shows how cabin bags are weighed, and the sizes of bags we recommend. Most importantly, this shows how a Jet Connect agent can help you via a phone call!


All customers can bring on board:

All customers can bring one cabin bag with them, regardless if they are a JetConnect Gold member or not.

  • Maximum weight 15kg. You need to be able to lift and carry the bag yourself
  • Maximum size 45 x 36 x 20cm (including any handles or wheels)
  • Includes items like a small trolley case, handbag, rucksack and laptop bag, but please check dimensions
  • Needs to fit under the seat in front of you or in the overhead lockers

Customers who have paid to add a large cabin bag to their booking or have JetConnect Gold membership can also bring on board:

One large cabin bag

  • Maximum size 56 x 45 x 25 cm (including any handles or wheels)
  • Includes items like a trolley case and larger rucksack, but please check dimensions
  • Needs to fit in an overhead locker
  • Maximum weight 15kg. You need to be able to lift and carry the bag yourself